I just really wanted to use the word 'conundrum' in a post although the whole HR identity crises is a conundrum. On the one hand articles stating that HR wants "a seat at the table" (translation: they want to be seated at the boardroom table with the "C" executives) have been popping up pretty consistently over the past dozen years; on the other hand employees and employees that are managers often comment that HR spends too much time in their seats and not enough "out there"-taking in what is happening operationally.
It is true that the profession is changing albeit slowly but the question is: Is HR on the right path? Is the profession chasing after the right goals?
Consider that a couple of recent articles based on surveys (Price Waterhouse Coopers) of CEO's indicate that while said CEO's are clear about what they want from HR-that HR still isn't getting it and thus still are not providing the deliverables. So where exactly is the disconnect between the CEO's and HR coming from? How is it that two roles that require "excellent or strong" communication skills can't seem to get the service wanted/provided discussion on track?
What needs to happen to get Human Resources professionals and Chief Executive Officers talking with each other? The fact that this same disconnect has been going on for so long leaves the question open as to why the CEO's aren't demanding that HR deliver or take action to ensure they are getting what they claim to need for the future of the business. What do you think? What are you doing in your organization to meet the needs of the business going forward?